This book is chock full of practical, common sense advice. Want people to like you? Show you like THEM, smile, be honestly happy to see them, remember their names, be interested in them, listen to them, etc. Want to influence them? Don't argue or tell them they are wrong (even if they are), but honestly emphasize where they are right, compliment them, and start with your areas of agreement. Want to be a leader? Ecourage people, praise them, listen to them, ask them questions. Of course, the examples in this book require us to apply honesty and common sense, and if so, this book is quite helpful. Sadly, too many of us fail to heed the advice in these pages. We can all do better, and this book can help us do so.
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